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We both wanted to take the time to write you and express how overwhelmingly happy we are with how our floors turned out. From speaking with Chris over the phone and explaining our situation he quickly arranged for you to stop out and look at our situation and you and Ashley went through the list to see who you wanted to work on this job. We met Austin who took his time with pre-sealing of the floors. Then we met with Billy and Leif who worked wonders. Billy took the time and explained the process he was going to do. They were there for an entire week and went over and over until the floors were perfect. The knowledge your crew has is supreme. In this day and age where many people look for the short cut it was so refreshing to see the quality and professionalism we received. Thank you again for a job well done!
The whole experience from beginning to end was Professional and nothing I've ever experience from the housing/ construction aspect of it. Chris and Noel were both courteous and cautious with us and our home. They did a fantastic job and most certainly will use lytell for marble work in the future.
The work that was done on our floor by Jim Lytell Company was absolutely amazing.
We have been renting the same home in Naples for a number of years and this house has a very expensive porcelain tile floor which unfortunately can chip quite easily if something hard drops on it.
We unfortunately did drop a few things on the floor this year and caused some damage with a few chips in the tiles.
We contacted a few companies to see if they could repair the tiles and the few companies that we contacted said , after seeing the damage that they would try and fix the chips but also said that they were not sure that they would be able to do a good job.
In telling another home owner in our area about the problem they recommended Jim Lytell.
Well, I called the company and described the problem. They said that they thought that may be able to help and asked me to send them some pictures of the damage.
I did that and they responded positively and send that they were confident that they could help.
Two days later they sent a flooring repair expert to the house. He was confident that he could help and do the job properly.
I was amazed that not only did he fill in the chipped area but his ability to match the color of the tiles was really quite amazing.
When he was done it was, quite honestly very hard to tell where the area that he worked on was.
Additionally I also believe that it is important to note that the gentleman that came to the house has been with the company for 6 plus years and spoke very well about his company and how well he, as long as others are treated.
I am in the service business myself and believe that when someone experiences what I will say service and quality of work beyond expectations...then that company/individual should be recognized.
This is most certainly a company that falls into that category.
I should also add that subsequent to the work for me being done I spoke with another home owner in my complex and they told me that they had a similar experience with Jim Lytell Company.
In my humble opinion, they are the best at what they do.
I want to acknowledge the fantastic job Billy did on our floor today. The before and after has been an amazing transformation. What a pleasure to encounter such an outstanding and professional company who takes great pride in the service they provide. Again, thank you for making our floor gorgeous.
I am a contractor when not vacationing in Naples and I want to acknowledge the great job refinishing our travertine floor. The professional appearance of your staff insured me they were going to do a good job. Noel and Leif were accommodating and concerned about our comfort while they were refinishing the floors. The finish far exceeds my expectations and enhances the appearance of our condo.
Keep up the great work and you can use me as a reference.
Just a brief note to let you know how satisfied my wife and I are with the restoration of our condominum travatine floors.
Chris visited and advised us what our floors needed to restore them, honed and sealed, to get them back to looking like they should. Leif, one of your skilled technicians came and did one fantastic job in restoring our travatine flooring throughout our condo unit. He advised us how travatine should look when finished, and believe me, he did just that.
Our travatine flooring not only looks 100 times better, but the job your tech did outshines the original job completed when floors where installed.
I would not hesitate recommending your company to anyone who is looking to restore or clean flooring that your company specializes in.
Thank you for a job well done, a completely satisfied customer.
We agree that maybe Lytell is a bit higher priced than some others but, in this case, "you get what you pay for" seems accurate. We had a small job (for now) and this was no problem for Lytell. Our elevator floors were dull and worn and made our brand-new cars look bad. Lytell's tech was prompt, quick, professional and did a great job. Now the floors shine as brightly as the new cars. Plan to use the company in the near future for more work.
Excellent results. Pleasant and competent worker, Blair, a pleasure to have in our home.
Floors never looked better.
Our condo is just over 10 years old and was looking a bit "tired". Leif spent 3 days restoring/polishing our floors and counters...he did a great job bringing all surfaces back to the original luster. We couldn't be more pleased!
Jim Lytell cleaned and sealed my stone floors on August 22 & 23. The technician's name was Chris. He did a great job! I'm very pleased with the results, and Chris managed to make the two-day project painless for my husband, me AND my dogs.. He protected my base moldings, cabinets and appliances so there were no nicks or splatters left behind. I will certainly use Jim Lytell again when I next decide to clean the floors, and I highly recommend them.